MCC ETS Dell 3420 QC Procedure
January 29, 202
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By default, a newly imaged laptop will log in as Administrator on first boot after imaging. Make sure this is the case.


On first boot and if connected via patch cable to the switch there will be a prompt “Networks mclabs.net Do you want to allow your PC to be discoverable by other PCs and devices on this network?” Click Yes



Activate the student account


Click to file explorer. Right-click This PC and select Manage. Click to Local Users and Groups > Users


Double click user student. De-select Account is disabled and click Apply > OK


Right-click Student and select Set Password > Proceed > Enter new password and confirm password > Click OK


Close the computer management window. Sign out from Administrator, and log in as Student


Enable Auto Logon for the Student Account


Open the Auto logon folder that is visible on the desktop when logged in as student.


Right-click Autologon64, select Run as Administrator. Enter student for username. Make sure Domain is blank. For password enter student.


Click Enable and click OK at the success message.


Restart the computer and make sure it logs in automatically to the student account without prompts for user name or password.


Please note there are several subsequent steps that may ‘undo’ this setting and require doing it again. Typically, these steps are the BIOS update, Windows Update, and setting the domain.


Rename the PC


Click to search > Rename and click on View your PC name.


Expand the About window to see Rename this PC (advanced) and select Rename this PC (advanced)


Click Change…, enter the new computer name in the form of 
MC-Laptop-nnn where nnn is the three-digit laptop ID number on the label of the computer.


Click OK > OK > Close > Restart now. Make sure the PC restarts. You will be logged in automatically as student when the computer restarts.


Set the User Account icon and Lock Screen image


Click the windows logo key. Right-click on Student and select Change Account Settings. Click “Browse for one”. Click on MissionCollegelogo.jpg > Choose Picture. Note the Mission College logo is now displayed on the Student Local Account screen.


In the “Find a setting” search box enters “lock screen”. Click on Lock screen settings > Browse. Click the folder named ARCHIVE. Click on the file named “Entry New Splash Page1650” > Choose picture.


Note the picture of the SEC building is now shown on the Lock screen panel. Close the Lock screen panel.


Click the Windows logo key. Right click Student. Select Sign Out. The previously selected picture of the SEC building is shown on the screen. Sign back in as student.


Update Drivers


For the Dell 3420 laptop open the “Latitude 3420 Drivers” folder that is visible from the desktop when logged in as Student.


Click to the folder named Drivers.


Right-click on the application file named “Latitude 3420 Latitude 3520 1.21.0”. Select Run as Administrator. Click Yes at the confirmation prompt.


After a few seconds there will be a prompt for the BIOS password. Enter the BIOS password and click Ok > Update. After a few seconds there will be a Restart prompt. Click Restart. The computer will restart and post a progress message stating “Updating your firmware Do not power down your system”.  This process will take about six minutes. The computer will automatically reboot when the process is finished.


If the computer does not automatically log in as student then log in as student and re-run the Autologon64 application. See Enable Auto Logon for the Student Account.


Run Windows Update


First, enable windows updates by clicking to file explorer > This PC > Local Disk (C:) > Users > ETS > basicUpdatePack. Right click the windows batch file named “enable windows update”, select Run as Administrator, and click Yes at the confirmation prompt


Click the Windows logo key, enter update and click on “Check for updates”. A Windows Update panel is displayed. Click the “Check for updates” button. Either a message will be posted indicating “You’re up to date”, or there may be a message indicating there are updates to download and install. Select all updates to Windows 10. It may take several iterations of update, restart, enable windows update > check for updates…


Following each system restart pay attention to whether autologin for the student account remains in effect and if it stops working please re-run Autologon64.


Activate MS Office


This is accomplished by starting MS word and opening a word document.


Start Acrobat and check for updates.


Click the Acrobat icon in the task bar. Click Help > Check for Updates. There will most likely be a message box stating “Update is available”. Click Download and Install, and close the Adobe Acrobat Reader application. There are progress messages during the download, extract, and installation process, and a confirmation prompt. Click Yes at the confirmation prompt. There will be further progress messages during the update. There will be a restart prompt at the end of the update. Click Yes at the restart prompt and the computer will restart.


The Acrobat update will likely place an Acrobat icon on the desktop. Delete this icon from the desktop.


Start Zoom and check for updates


Click the Zoom icon in the task bar and select Join a Meeting when Zoom starts. If there are prompts to install updates then respond yes to the prompt. Otherwise close Zoom.


Configure Microsoft Edge for Mission College home page


Start Microsoft Edge by clicking the Edge icon in the task bar. Click to Missioncollege.edu and after the Mission College home page is displayed copy the URL.


Click the three dots in the upper right corner of the browser screen to the right of the address line and select Settings. A Settings panel is displayed. From the Edge Settings panel click on "Start, home, and new tabs" that is visible to the left.


Under "When Edge starts" click the "Open these pages" radio button > Add a new page and paste in the Mission College URL in the box labeled "Enter a URL". Then click the Add button


Under "Home button" enable "Show home button on the toolbar". Next, click the "Enter URL" button and in the box labeled "Enter URL" paste in the Mission College URL. Click the Save button that is off to the right.


Close Edge and then start it again. Make sure the Mission College home page is displayed and the Home icon is visible to the left on the address bar. Click to open a new tab and click the home button. Make sure the Mission College home page is displayed and if it is not please fix whatever error you made.

Close the Edge browser.


Configure Firefox browser for Mission College home page


Start Firefox by clicking the Firefox icon in the task bar. The Firefox browser will open. Click the three horizontal bars in the upper right corner of the browser panel and select Settings. From the Settings page click Home. Under "Choose what you see when you open your homepage, new windows, and new tabs" click the down arrow, and select “Custom URLs…” Next to "Homepage and new windows" enter the Mission College URL. You may find these settings are already in effect because Firefox attempts on first start to inherit settings from Edge and if this is the case no setting changes are necessary.


Close Firefox and restart it. There will be a prompt to run the Firefox updater. Click Yes at this update prompt. The update will take about a minute to run and Firefox will then start. After Firefox starts make sure the Home icon is visible to the left of the address bar.


Close Firefox and restart it. Make sure the Mission College home page is displayed. Open a new browser tab and click the Home icon. Make sure the Mission College home page is displayed.


Close Firefox.


Configure Chrome for Mission College home page


Start Google Chrome by clicking the Chrome icon in the task bar. Click the three vertical dots in the upper right corner of the browser page to the right of the address line. Select settings. There will be a prompt titled "Some settings were reset...". Click OK at this prompt. Enlarge the Chrome page to fill the entire screen so that all options and buttons are visible.


Click the Appearance button visible on the left. Enable "Show home button". Select the "Enter custom web address" radio button" and paste in the Mission College URL. Hit the enter key after pasting in the Mission College URL. Note the Mission College URL now shows directly under "Show home button". Make sure the Mission College URL is shown directly under the Show home button". If not, this setting change will not take effect.


Click the "On startup" setting button and then click the "Open a specific page or set of pages" radio button. Click "Add a new page", enter in the Mission College URL, and click the Add button.


Close Chrome and restart it. Make sure the Mission College home page is displayed and if it is not then fix whatever you screwed up. Check to make sure the Home button is visible on the left along the address bar. Open a new tab, click the Home button, and make sure the Mission College home page is displayed.


Close Chrome.


Configure the Brave browser for Mission College home page


Start Brave by clicking the Brave icon in the taskbar. Make sure the Mission College home page is displayed. Click the three horizontal bars in the upper right corner of the Brave page to the right of the address line and select Settings. There will be a prompt stating “Some settings were reset…”. Click OK at this prompt and the Brave settings page is displayed.


From the Settings page click “Get started”. Under “On startup” click the “Open a specific page or set of pages” radio button. Click “Add a new page”, paste in the Mission College URL, and click the Add button.


Next, click the “Appearance” button along the left side of the page. Under Appearance enable “Show home button”.  Click the “Enter custom web address” radio button, paste in the Mission College URL, and hit enter. It is essential to hit enter because otherwise this setting change will not take effect. After hitting enter look for the Mission College home page URL to be displayed directly below “Show home button”.


Click to “New Tab Page” and under “New tab page shows” select Homepage.


Close and restart Brave. Verify that the Mission College home page is displayed and the Home button is visible on the address line to the left of the Mission College URL. Open a new tab and verify that the Mission College home page is displayed. Click the Home button and verify that the Mission College home page is displayed.


Close Brave.


Mute the Speaker


Click the Windows logo key, type in sound, and hit enter. The Sound configuration panel is displayed. There is a “Master volume” slider in the middle of the panel. Move the slider over to the far left. This has the effect of muting all sounds. Close the Sound configuration panel.


Startup configuration


Click the Windows logo key, type in msconfig, and hit enter. A System Configuration panel with five tabs is displayed.


Click the Boot tab and set Timeout to 3 seconds. Click Apply.


Click the Service tab. Click the Service column header to sort all service names alphabetically.


Look for Bit Locker and make sure it is deselected.


Look for Google Chrome Elevation Service, Google Update Service (gupdate), and Google Update Service (gupdatem). Make sure these three services are deselected.


Look for Microsoft Edge Elevation Service, Microsoft Edge Update Service (edgeupdate), and Microsoft Edge Update Service (edgeupdatem) and make sure these services are deselected.


Click the check box labeled “Hide all Microsoft Services”.


Verify that the following three services are enabled: Carbon Black Cloud WSC, CB Defense, and FSDisover Agent.


Click the Startup tab > Open Task Manager. Click the Status column header twice to sort the list alphabetically by status value. Verify the following two service names are enabled: Windows Security notification icon, and Carbon Black Cloud Sensor Notification Utility x86.


Close the task manager window and then close the System Configuration panel.


Configure Task Scheduler


Tab the Windows Logo key, enter Task Scheduler and hit enter. The task scheduler panel is displayed.


Click Task Scheduler Library.


Delete all the task entries except the following four names: DisableWindowsUpdateV3, FreshserviceAgentUpdater, Shutdown, and Sync-time. Verify under the Status column that Shutdown is set to Disabled and the remaining three show Ready.


Record the MAC address


Tap the Windows logo key and the letter S. Enter “ncpa.cpl”. Press enter. A Network Connections panel is displayed. Double-click the connection named “Ethernet” and then click the Details button. Look for “Physical Address” in the Network Connection Details panel. The value should look something like E8-B5-D0-E5-FC-7A. This is the MAC (media access control) address. There are six pairs of values, separated by a dash, and the only valid values are 0-9, A-F. Write it down.


Clear Cache


Right-click the Clear-Cache Shortcut that is on the desktop. Select Run as Administrator and allow the script to run. Click Yes when a confirmation prompt is posted. It will take less than ten seconds to run.


Right-click the Clear Secure Credentials batch file that is visible from the desktop. Select Run as Administrator. Click Yes when a confirmation prompt is posted. It will take about two seconds to run.


Enable Wireless


Click the Network icon in the task bar that is to the right next to the sound symbol. Select WVM Wireless > Connect Automatically >Connect.


Install EAZ-Fix Software


Tap the Windows logo key, type EAZ, and hit enter. A folder is displayed and contains two folders. Click to open the Easy Fix v10 folder. Right-click the x64 exe Application and select Run as Administrator.


Click Yes at the confirmation prompt


Click OK at the Language Selection prompt


Click Next to start the Easy Fix Setup Wizard


Click Next at the License Agreement


Select the Custom radio button at the Setup Type Selection prompt. A License Information panel is displayed. Enter the following values:

- For user name enter “student” in all lower case letters
- For company name enter Mission College ETS
- For Product ID enter RM1015-046935-472870


Click Next at the Select Destination Location prompt


Click Next at the Multi-boot Setup prompt


At the Access control prompt select the Require password to access the program and enter the ETS Administrator password.


Select only disk C, and deselect disk D, at the Partition Selection prompt.


Click Next at the Ready to Install prompt


The installation will run in less than 20 seconds and then post an Installation Wizard Completed panel with a prompt to restart the computer. Make sure Restart Now is selected and click Finish. The computer will restart.


Configure EAZ-Fix


Tap the Windows logo key and type Shield. Look for an icon labeled Eazy Fix App and click it. There will be an Eazy Fix login prompt with the user name Administrator filled in. Enter the ETS Administrator password and click OK.


Click Help > Check for Updates. Deselect Automatically check for updates > Close.


Click Tools and Settings > Settings > Program Appearance and deselect all check boxes except the last one labeled “Autorun missed scheduled tasks at next logon”.


Click Advanced Settings and deselect all check boxes except the last one labeled “Flush system cache before creating new snapshot”.


Click Network Settings and check “Connect to RMC”. In the Server box enter 10.3.105.22 and click the Connect button. Within ten seconds the Status field will show Connected. Click the OK button.


Click to Task Scheduler. Highlight the Schedule@Setup task and click the Delete button.


Close Eazy Fix.


Add the Domain setting


Tap the Windows logo key, type rename, and hit enter. The About panel is displayed. Enlarge the panel to fill the entire computer screen. Click the option to the right labeled ”Rename this PC (advanced)”. Click the Change button. Click the Domain button. Enter mclabs.net in the box below the Domain radio button. Click OK. When prompted enter the ETS Lab Aide user name and password with permission to join the domain. A message “Welcome to the mclabs.net” is posted. Click OK. There is a prompt to reboot the computer. Click OK > OK > Close > Restart Now


Following reboot there may be a prompt for the student account login password. If this is the case log in and run Autologon64 again.


Verify EAZ Fix is in Task Manager


Tap the Windows logo key, type msconfig, and hit enter. When the System Configuration panel is displayed select Startup > Open Task Manager and sort the list of startup tasks by the Status column. Previously there were two enabled tasks, named Windows Security notification icon and Carbon Black Cloud Sensor Notification Utility x86. Now the third task, named Shield Tray from EAZ Solution, Inc. must be present.


Disconnect network cable


Delete all files


Delete all files on the desktop except the Password Readme file. Empty the recycle bin.


Take a Snapshot


Tap the Windows logo key, type shield, and click the Easy Fix App icon. The Eazy Fix application starts. There is a prompt for the ETS Administrator password.


From Eazy Fix click to Snapshot > New. For name enter DeployedmmddyyII where mmddyy is the current date and II is your initials. Select the “Lock the snapshot…”
check box and click Next > Finish.

Reboot and power off/power on the system several times to make sure it starts in a reasonable amount of time and the student user autologon remains in effect.